Utility Account Ownership and Tenants

Utility Account Responsibility

Utility bills are tied to the property and do not get pro-rated between customers. As a courtesy, the billing office can assist with prorations with specific move-in and move-out dates for an invoice upon request. Separate bills will not be produced.

The legal property owner is responsible for all charges as stated in the Friday Harbor Municipal Code. The legal property owner is ultimately responsible for non-payment.

Tenants

Tenants may be added to a utility account upon written notice from the legal property owner. Contact the billing department at billing@fridayharbor.org or (360) 378-2810 to obtain a tenant agreement. 

Property owners will receive the original copy of the bill via mail or email.  An administrative fee of $2.00 will be charged for each duplicate billing requested. 

Billing Cycle

The Town bills utility customers once per month on approximately on the 15th of the month. Payment is due by the 10th of the following month.  The billing cycle includes all services from the prior month including base fees and usage charges.

Delinquent Accounts

A utility account is considered delinquent if unpaid at 40 days past the billing date (two due dates have been missed). Additional fees are assessed per the following schedule:

Delinquency Notice

Delinquency notices are produced on the 11th of each month for any account that has missed two due dates. A $5.00 delinquency fee is assessed at this time. Notices are mailed to the legal property owner and any tenant listed on the account if a mailing address is on file. The total account balance must be paid in full to avoid additional fees.

Shut Off Notice Warning

Warning notices are produced at 12:00 p.m. once an account has reached 49 days delinquent. A $10.00 fee is assessed at this time. Tags are hung on the door of the property as notification of non-payment and service termination the following day. The total account balance including fees must be paid in full to avoid additional fees and termination of services.

Shut Off Notice

Shut off notices are produced at 10:00 a.m. and services are terminated once an account has reached 50 days delinquent. A $45.00 reconnection fee is assessed at this time. Tags are hung on the door of the property as notification of non-payment. The total account balance including fees must be paid in full to regain service.

Forms